Terms and Conditions
Squidney is a trading name of Aaron Smith Ltd (Registered Company Number 9871350), Hillcote Lodge, First Raleigh, Bideford, Devon, EX39 3NJ.
This website is operated by Aaron Smith Limited trading as Squidney (referred to as 'we/us/our'). Users of this website are referred to as 'you/your' and by using this website you acknowledge that any use of this website is subject to our terms and conditions.
Ordering and Delivery
For terms and conditions relating to placing an order, timescale and delivery, please see Ordering and Delivery.
Cancellations & Returns
100% Satisfaction Guarantee
We are confident in the quality of our products and offer a 100% satisfaction guarantee. If for any reason you are not 100% satisfied with goods, please get in touch within 14 days of receiving your order and we will resolve your complaint. For personalised goods, we may replace the product or provide you with vouchers to the value of your order. This does not affect your statutory rights.
Cancelling your order if you change your mind: Due to the nature of personalised goods, your order cannot be cancelled, however, in some circumstances and at our discretion, cancellation may be possible if production of your order has not yet started. Please please get in touch as soon as possible and we can verify the status of your order.
This website offers links to other sites and utilises third-party service providers such as PayPal, enabling you to completely leave this site and go directly to the linked site or service provider. We are not responsible for the content of, or the service provided by, any linked site or any third-party.